Life Of The Party FAQs - We've provided information on rental periods, set up & pick up, insurance, safety, renter's responsibility, weather policy and more! Please don't hesitate to Contact Us for any special circumstances you might have, as we are very flexible.
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Rental Periods | Set Up | Payment | Pick Up | Power | Weather | Booking | Safety | Policies | Insurance

Q: What is the rental period ?
A: The rental period is typically an all day or 8-hour period. We usually get everything out by 11:00am and start picking up around 7:30 or 8:00pm. Contact us for any special circumstances you might have - we are very flexible! We can also set up for an overnight occasion or a two-day rental (please contact us for pricing). Delivery times can be anywhere from 30 minutes to 3 hours before your event. You do not pay for set up time - rentals are for "jumping" time only! If exact delivery and pick up times are needed, let us know at the time of booking.

Q: Where can the inflatables be set up ?
A: A level grassy area is the most ideal place for setting up inflatables. The area should be clear of all obstacles including sticks, stones, sharp objects, sprinklers, animal waste, etc. Stakes are used to hold the unit in place. Units can also be set up indoors, on concrete, asphalt or other surfaces, when necessary, and sandbags will be used to secure the units.

Q: When is payment due ?
A: Upon booking an inflatable, you'll be sent a contract. The contract needs to be signed and returned along with a $50 deposit to hold the reservation for your items. The remainder of payment is due upon full delivery. We accept cash, checks (with ID) and money orders.

Q: Can I pick up the unit up myself ?
A: Our insurance requires that we set up all of our units - and safety is our NUMBER ONE concern! Local deliveries in Walworth County are included in the price of the inflatables. For anything further, you'll need to contact us for a delivery price. We will also take down and pick up the equipment after your event. Set up and pick up usually takes between 20-30 minutes or more, depending on the size of the job.

Q: What kind of power do I need ?
A: Our units require a 110V outlet that is separate from other items requiring electricity. The outlet must be located within 100 feet of the unit. Generators are available for $75.

Q: What is your weather policy ?
A: Life Of The Party LLC reserves the right to cancel a reservation due to inclement weather, including rain or high winds (over 25 mph), at no penalty to the customer. A decision will be made on the morning of the rental, at which time, you will have the option of canceling the rental. If you decide to proceed with the rental, once the unit has been delivered, there are no refunds due to changes in the weather.

Q: How far in advance should I reserve the equipment ?
A: We are always taking reservations for our inflatables and games, so reserve as early as possible! Most units get booked early during the summer season.

Q: Are moonwalks/bounces/inflatables safe ?
A: Yes! Safety is our primary concern when we deliver our units. We only carry commercially-built inflatables that meet ASTM rental industry standards. Our units are constructed of industry standard vinyl's and are fire retardant.

Q: Policies - What are the renter's responsibilities?
A: Life Of The Party LLC will provide safety information and training on the use of the inflatables at the time of delivery. You MUST adhere to the safety and operating guidelines. A responsible adult must be present at ALL times while the unit is in use. This person must know the safety and operating procedures and must enforce them at all times. The renter is responsible for keeping the unit clean and safe from damage.

Q: Do you carry insurance ?
A: Yes. Life Of The Party LLC carries a million dollar liability policy and is licensed with the State of Wisconsin. If an additional insured needs to be added to the policy for their event, it can be done for a $50 fee.

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262-949-JUMP
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